Frequently Asked Questions

Creativity & Exploration

Only the best in Web Design, Responsive Design, Graphics and Logos. Need content? We have a history of Media Kit & Brochure Creation, Copywriting and Copyediting too.
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Question

Will my site be mobile ready or iPhone ready?

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The professionals at Mojoe.net will ensure mobile visitors to your website get a streamlined version whether they are using a BlackBerry, Android, Windows mobile or iPhone.

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What is a creative strategy?

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This is a two- or three-hour session where the MOJOE.NET team meet with you to discuss the project at hand. Our team will ask questions to help guide the creative process and ensure your vision coincides with the finished product.

Question

Does anyone at Mojoe.net have experience in creating graphics?

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Using Adobe Photoshop, Illustrator, and InDesign has been a staple of our company since 1992. We create all our graphics from the creative direction our clients give us in a preliminary strategy meeting.

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What is a Favicon?

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Favicons are displayed in most major Web browsers. A favicon (short for favorites icon), also known as a website icon, shortcut icon, URL icon, or bookmark icon is a 16 x 16, 32 x 32 or 64 x 64-pixel square icon associated with a website or webpage. MOJOE.NET can design and incorporate them into your website.

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What type of sites have you done in the past?

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MOJOE.NET has done everything from simple website design and high-end commercial website creation to streaming video and fully functional e-commerce websites. Our fearsome threesome has e-commerce approval from VeriSign, so go check out our portfolio page.

Question

How many years have you been in the website design and development business?

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MOJOE.NET has been designing and developing web sites, logos, graphics, and applications for over 19 years. We started our business in 1999 and have on-hand experienced developers, designers, copywriters, and editors.

Question

How do you begin when building our developing a website / web application?

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We like to meet and discuss your application ideas and website to better understand what you expect in deliverables. Once we have met with you and your team; we will schedule another appointment to sit down and begin our creative strategy.

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Do you test my website in browsers?

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Yes, we test your website on Internet Explorer, Firefox, Safari, Chrome, and Opera.

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Do you test my website on different platforms?

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The answer is yes! Our master web developers and designers and will test your site for both PC and Mac compatibility.

Knowledge & Experience

MOJOE has the necessary knowledge and experience needed to develop new and inventive solutions. Whether its Web or Software development, Custom Programming, or Mobile Applications, MOJOE can help spawn your next great idea.
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Question

What is a sitemap.xml file? And do you create one?

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A sitemap.xml file supports a search engine’s ability to index accurately. They are updated daily and list all the URLs on your website including one for each of your products or service pages.

Question

Can you provide a Content Management System?

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Oh Yes, MOJOE.NET can provide you with several different choices in CMS. We offer WordPress and DotNetNuke CMS, which is more expensive than WordPress but also more robust. In addition, we offer access to a Mac-based CMS as well.

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What is a robots.text file?

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The files are created and placed in the root directory of your website. It lets search engines know which files and folders can be picked up and used in the directory.

Question

Do you handle Social Marketing for my website?

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Mojoe.net can set up Facebook, LinkedIn and YouTube Accounts. However, these accounts should be set up if they can only be updated once per week.

Question

What programs do you use to develop my website, website application, animation, video, logo, letterhead, envelopes, business cards or marketing materials?

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MOJOE.NET uses industry-leading standards for WordPress (Arley or Divi Theme), Adobe Fireworks, Adobe Illustrator, Adobe Premier, Adobe After Effects, Adobe Photoshop, and Adobe InDesign.

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What programming languages do you use for developing my website?

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Our monsters develop your site using PHP, ASP, ASP, and CFM. We program from scratch; we do not take someone else’s programming, alter it, and then claim it as our own.

Execution & Stability

MOJOE ensures stability and timeliness in our execution. Whether its Search Engine Optimization, Search Engine Registration, Social Media Management, Google Adwords, Google Analytics, IT Services, Web hosting, Email Hosting and Cloud Services, MOJOE is linking your data together.
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Question

Are you familiar with Google Places, Yahoo Business Center or Bing Listing?

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Yes, we can add your location and connect it to your website. We can also set up discounts for your listing and have it mapped with Google, Yahoo and Bing.

Question

What information does your stats application and Google Analytics collect?

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Along with other statistical tracking information, the stats applications collect the number of hits, the number of pages visited, how long a customer is on the site, the bounce rate of customers visiting the site, and even keywords used to find it.

Question

Do you handle Search Engine Registration (SER)?

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MOJOE.NET handles SER using two methods. First, we create a sitemap.xml file followed by a profile of your site. We then submit your site to the top five search engines by hand. These search engines include Google, Yahoo, Bing, DMOZ and AskJeeves.

Finally, we submit your site via robot submission services and maintain this protocol quarterly.

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Do you provide Search Engine Optimization (SEO)?

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Yes, the monsters of MOJOE.NET will optimize the site for title tags, alt tags, and meta tags. We also ensure your images, links and sub-links have alternate tags so search engines can read your website’s information. In addition, a robots.txt file is used to ensure search engines know which directories to index and the ones to not.

Question

Can you provide statistical information on my website?

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MOJOE.NET provides two methods of tracking statistical data for your website. We have our own tracking application installed on our servers, and we set up a Google Analytics account for your website as well. The monsters have it covered!

Question

What type of bandwidth do you have for your servers?

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Our monsters have CBR (Constant Bit Rate)as opposed to UBR (Unspecified Bit Rate). This means your bandwidth will always be a constant speed. We are currently at three megabits per second up and down. We can scale that at a moment’s notice up to 10MEG BITS per second up and down.

Question

What type of servers do you have to host my website or web application?

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MOJOE.NET has several platforms to select including Linux Servers or Windows Servers. We deliver every platform of hosting because we know each company has customized needs whether it’s hosting, database, e-commerce, application hosting, computer storage, video storage or their security needs.

Question

Where is your facility located?

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Our facility is in Greenville, SC and is functional 24 hours a day, seven days a week and 365 days every year. Our network is a fully Fiber Network which is protected by IP monitored battery backup systems, video surveillance, access control to the facility, alarm systems, and a gas-powered generator. MOJOE.NET does its best to guarantee 99.9% uptime for our clients and their sites.

Question

Can my site be printed without printing all the images on my site?

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MOJOE.NET create a custom CSS style sheet for the printing of your website. So, when a customer comes to your website, they can print the site in black and white, as well as it will fit an 8 ½ by 11 sheets of paper correctly.

We get it; these big projects can be scary. Get in touch and we'll lay out the path forward for your next big project.

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